Claw Work - SF Dispatch Operations

Operations Control Plane

Live

54.8%

SLA Compliance

2 breaches

Jobs Today

$0 revenue

$100,000

Monthly Revenue

6 contracts

Technicians

2 available

SLA Breached

Overdue now

Critical

Under 1 hour

At Risk

Under 4 hours

Unassigned

Awaiting dispatch

Emergency Urgent Normal Available Working En Route

Territory Scores

Zip	Neighborhood	Score	Tier	Units	Complaints	Competitors
94102	Tenderloin	55	tier3	128	83.3%	6
94109	Nob Hill / Russian Hill	40	tier3	72	100%	6
94105	South Beach	38	tier3	200	50%	6
94103	SOMA / Mid-Market	38	tier3	58	100%	6
94110	Mission District	35	tier3	44	100%	6
94121	Richmond District	11	tier3	0	0%	6
94115	Western Addition	11	tier3	0	0%	6
94107	SOMA / Mission Bay	11	tier3	0	0%	6

Dispatch Board

Live12 active jobs

1Emergency

5Urgent

6Normal

5Dispatched

1En Route

1Working

electrical Unassigned

Flickering lights in stairwell unit 2. Potential wiring issue, older building.

3311 24th St, San Francisco, CA ● Unassigned

appliance Dispatched

Dishwasher leaking in unit 8B. Tenant placed towel, no standing water yet.

1050 North Point St, San Francisco, CA ● Diego Rodriguez

hvac Working

No hot water in building - 36 units affected. Residents calling non-stop.

450 Turk St, San Francisco, CA ● Sarah Kim

plumbing Dispatched

Burst pipe in basement - flooding utility room. Water shutoff needed ASAP, multiple units affected.

135 Jones St, San Francisco, CA ● Aisha Williams

electrical Unassigned

Flickering lights lobby

789 Mission St ● Unassigned

plumbing Unassigned

Clogged drain unit 12A

456 Market St ● Unassigned

plumbing Unassigned

Leaky faucet unit 4B

123 Civic Center Blvd ● Unassigned

plumbing / faucet_leak Dispatched

Leaky faucet in unit 8A. Dripping sound reported by resident.

1050 North Point St, San Francisco, CA ● Sarah Kim

electrical / outlet_spark Dispatched

Outlet sparking in unit 2A. Resident reports sparks when plugging in lamp. Potential fire hazard.

135 Jones St, San Francisco, CA ● Marcus Johnson

locks / lock_change En Route

Tenant move-out, need lock rekey for unit 12C. New tenant moving in Friday.

1050 North Point St, San Francisco, CA ● Diego Rodriguez

hvac / heater_failure Dispatched

Heater not working in multiple units - residents complaining of cold. Forced air system, building fr

2233 Valencia St, San Francisco, CA ● Marcus Johnson

appliance / garbage_disposal On Hold

Dishwasher not draining - unit 4B, callback from previous repair

2233 Valencia St, San Francisco, CA ● Diego Rodriguez

SLA Risk

Live

OVERDUE emergency plumbing 135 Jones St Aisha

OVERDUE urgent hvac 450 Turk St Sarah

54m urgent electrical 135 Jones St Marcus

4h 54m normal appliance 1050 North Point St Diego

5h urgent hvac 2233 Valencia St Marcus

7h urgent electrical 3311 24th St —

23h normal locks 1050 North Point St Diego

Economic Analysis

Live

13%

Gross Margin

$705 profit on $5,286

$5,286

Total Revenue

$4,581 in costs

$275

Avg Job Value

Per completed job

Avg Duration

Weighted average

Cost Structure

Category	Labor	Materials	Travel	Overhead	Revenue	Margin
plumbing	$1,005	$327.5	$115	$201.5	$1,919.75	14%
hvac	$800	$275	$75	$155	$1,500.75	13%
electrical	$475	$175	$35	$85	$879.89	12%
appliance	$390	$155	$50	$80	$776.25	13%
locks	$110	$40	$10	$22	$209.3	13%

Revenue by Territory

Zip	Neighborhood	Jobs	Revenue
94102	Tenderloin	8	$2,176.2
94110	Mission District	3	$1,031.55
94103	SOMA / Mid-Market	3	$867.1
94109	Nob Hill / Russian Hill	2	$703.94
94105	South Beach	3	$507.15

Contract Economics

Property Manager	Monthly Rev	Jobs	Job Revenue	Labor	Materials	Gross Margin
RentSFNow	$35,600	7	$2,247.1	$1,170	$420	+$293.1
Mosser Companies	$28,400	2	$396	$205	$47.5	+$66
Apex Property Mgmt	$15,200	3	$860.2	$450	$170	+$112.2
Trinity Management	$9,200	3	$1,041.9	$550	$215	+$135.9
BLDG Management	$6,800	1	$165.6	$90	$20	+$27.6
JC DeNiro & Assoc	$4,800	2	$365.7	$195	$65	+$47.7

Monthly Revenue Trend

Month	Jobs	Revenue	Costs	Margin
May 2026	17	$4,954.74	$4,293	13%
Apr 2026	2	$331.2	$288	13%

Technician Economics

Technician	Jobs	Revenue	Labor Cost	Rev/Job	Rating	Avg Duration
Aisha Williams	4	$1,214.54	$650	$304	3.8	96m
Diego Rodriguez	2	$1,078.7	$580	$539	3.0	165m
Sarah Kim	4	$1,056.25	$535	$264	3.5	69m
Marcus Johnson	3	$983.25	$510	$328	4.0	90m
Priya Nguyen	4	$611.65	$320	$153	4.5	43m
James Lee	2	$341.55	$185	$171	4.0	58m

Invoices

$2,667.17

paid (10)

$2,158.44

sent (6)

$916.25

draft (3)

Contract Health

Live

RentSFNow

MEDIUM RISK

Mosser Companies

LOW RISK

Apex Property Mgmt

LOW RISK

Trinity Management

LOW RISK

100

BLDG Management

LOW RISK

100

JC DeNiro & Assoc

LOW RISK

Contract Details

PM Company	Tier	Health	SLA %	Response	Target	Callback	Margin	Revenue	Risk
RentSFNow	standard	78	67%	89m	12h	42%	13%	$35,600	medium
Mosser Companies	premium	93	100%	30m	4h	33%	17%	$28,400	low
Apex Property Mgmt	standard	98	100%	534m	8h	0%	13%	$15,200	low
Trinity Management	standard	90	100%	48m	12h	50%	13%	$9,200	low
BLDG Management	premium	100	100%	90m	4h	0%	17%	$6,800	low
JC DeNiro & Assoc	standard	100	100%	25m	24h	0%	13%	$4,800	low

Invoice Status by Contract

Contract	Status	Count	Total
RentSFNow	paid	3	$1,043.08
RentSFNow	sent	4	$1,397.85
Mosser Companies	draft	1	$254.18
Mosser Companies	sent	1	$175.97
Apex Property Mgmt	draft	1	$306.05
Apex Property Mgmt	paid	2	$628.34
Trinity Management	draft	1	$356.02
	paid	1	$191.13
	sent	1	$584.62
BLDG Management	paid	1	$179.88
JC DeNiro & Assoc	paid	2	$397.24

Invoices

Auto-generated on completion

ID	Job	Category	Amount	Labor	Materials	Markup	Total	Status	Due
0b0509c7	Burst pipe in unit 4B - water flooding h	plumbing	$234.00	$120.00	$35.00	$39.00	$254.18	draft	6/11/2026
d5618217	Dishwasher leaking in unit 3A. Not emerg	appliance	$281.75	$150.00	$45.00	$36.75	$306.05	draft	6/11/2026
2ae8277e	Outlet replacement in common area - rout	electrical	$175.95	$95.00	$30.00	$22.95	$191.13	paid	6/11/2026
19332fd8	Sewer backup in basement - emergency res	plumbing	$402.50	$210.00	$80.00	$52.50	$437.22	sent	6/11/2026
3f5405a3	Dishwasher not draining - unit 8B	appliance	$247.25	$120.00	$55.00	$32.25	$268.58	sent	6/10/2026
106903f1	Running toilet in unit 1C. Flapper valve	plumbing	$162.00	$85.00	$12.50	$20.25	$175.97	sent	6/9/2026
89852e6e	Faucet replacement in unit 5A - tenant r	plumbing	$156.40	$85.00	$25.00	$20.40	$169.89	paid	6/9/2026
92847cd6	Burst pipe under kitchen sink - unit 3A	plumbing	$299.00	$150.00	$65.00	$39.00	$324.79	sent	6/9/2026
650e4d2d	Annual AC maintenance for units 5A, 5B,	hvac	$338.10	$180.00	$45.00	$44.10	$367.26	sent	6/8/2026
bda3c5d0	Lock change after tenant turnover - 3 un	locks	$209.30	$110.00	$40.00	$27.30	$227.35	paid	6/8/2026
d7895246	Recurring pipe leak in unit 3B - third c	plumbing	$327.75	$175.00	$65.00	$42.75	$356.02	draft	6/7/2026
dbf9c25f	Slow drain bathroom - unit 7C	plumbing	$172.50	$90.00	$25.00	$22.50	$187.38	paid	6/7/2026
cdafb87d	Complete HVAC system failure - building	hvac	$538.20	$280.00	$120.00	$70.20	$584.62	sent	6/7/2026
20092076	Outlet sparking in kitchen - unit 5D	electrical	$209.44	$120.00	$35.00	$28.05	$227.50	paid	6/6/2026
14752921	Heating out in unit 5A - resident freezi	hvac	$540.50	$300.00	$95.00	$70.50	$587.12	paid	6/3/2026
821b4b16	Electrical panel tripping - unit 3C	electrical	$494.50	$260.00	$110.00	$64.50	$537.15	paid	6/1/2026
96320e5e	Annual pipe inspection - building 4	plumbing	$165.60	$90.00	$20.00	$27.60	$179.88	paid	5/31/2026
52332222	Gas stove won ignite - callback from 2 w	appliance	$247.25	$120.00	$55.00	$32.25	$268.58	paid	5/29/2026
48c70ce3	HVAC filter replacement - quarterly main	hvac	$83.95	$40.00	$15.00	$10.95	$91.19	paid	5/28/2026

Market Intelligence

Territory competitive positioning

Territories

Active zones

High Score

Score 70+

Competitive

5+ competitors

High Demand

50%+ complaints

Zip	Neighborhood	Score	Tier	Units	Building Age	Complaints	Competitors	Active Jobs	Signal
94102	Tenderloin	55	tier3	128	106y	83.30%	6	2	Crowded
94109	Nob Hill / Russian Hill	40	tier3	72	54y	100.00%	6	2	Crowded
94105	South Beach	38	tier3	200	56y	50.00%	6	2	Crowded
94103	SOMA / Mid-Market	38	tier3	58	61y	100.00%	6	0	Crowded
94110	Mission District	35	tier3	44	71y	100.00%	6	1	Crowded
94121	Richmond District	11	tier3	0	56y	0.00%	6	0	Crowded
94115	Western Addition	11	tier3	0	56y	0.00%	6	0	Crowded
94107	SOMA / Mission Bay	11	tier3	0	56y	0.00%	6	0	Crowded

Building Intelligence

Property portfolio and maintenance signals

Property	Address	Units	Year Built	SLA Tier	Zip	Age Signal
Mission Grand	789 Mission St	120	-	enterprise	94105	Unknown
Valencia Gardens	3600 Valencia St	110	1958	standard	94110	Mature (68y)
Tenderloin Commons	375 Ellis St	95	1968	standard	94102	Mature (58y)
Mission Creek Apts	500 Folsom St	85	2012	premium	94105	New (14y)
Market Street Lofts	456 Market St	80	-	premium	94105	Unknown
North Point Residences	1050 North Point St	72	1972	premium	94109	Mature (54y)
DeNiro Residences	220 Eddy St	60	1972	standard	94102	Mature (54y)
Mission Grande	890 Mission St	58	1965	premium	94103	Mature (61y)
Civic Center Apartments	123 Civic Center Blvd	50	-	standard	94102	Unknown
Mission Terrace	3311 24th St	45	1965	standard	94110	Mature (61y)
Valencia Commons	2233 Valencia St	44	1955	standard	94110	Mature (71y)
Jones Street Apartments	135 Jones St	42	1923	premium	94102	Aging (103y)
Turk Street Manor	450 Turk St	36	1918	standard	94102	Aging (108y)

Future Expansion

Growth signals and white-space opportunities

White Space

High score, low competition

High Demand

Complaint rate 70%+

No Coverage

Zero tech capacity

Data Gaps

Missing building age

Zip	Neighborhood	Score	Demand	Competitors	Opportunity	Action
94102	Tenderloin	55	83%	6	22	Deploy Tech
94109	Nob Hill / Russian Hill	40	100%	6	17	Monitor
94103	SOMA / Mid-Market	38	100%	6	16	Monitor
94110	Mission District	35	100%	6	15	Monitor
94105	South Beach	38	50%	6	12	Monitor
94121	Richmond District	11	0%	6	2	Monitor
94115	Western Addition	11	0%	6	2	Monitor
94107	SOMA / Mission Bay	11	0%	6	2	Monitor

New Developments

Upcoming SF construction

Project	Location	Developer	Units	Status	Completion
Mission Rock	Mission Bay	Tishman Speyer	1,500	Phase 1 Complete	2025-2027
Pier 70	Pier 70 waterfront	Forest City	1,100	Under Construction	2026
5M	5th & Mission	Brookfield	700	Under Construction	2025
India Basin	India Basin waterfront	TBD	1,600	Approved	2027+
Transbay Block 5	Transbay District	Hines	500	Approved	2026
30 Van Ness	30 Van Ness Ave	TBD	400	Approved	2026
550 Howard	550 Howard St	SKS/Hines	300	Approved	2025
10 South Van Ness	10 South Van Ness	TBD	800	Approved	2027
1950 Mission	1950 Mission St	TBD	250	Under Construction	2025
490 South Van Ness	490 South Van Ness	TBD	400	Approved	2026

7,550

Pipeline Units

Across 10 projects

Under Construction

Active builds

Approved

Breaking ground soon

Phase 1 Complete

Mission Rock

Competitor Intelligence

SF field service landscape

Competitor	Type	Target	Rate	Strength	Weakness	Threat
Thumbtack	Platform	Homeowners/PMs	$75-200/hr	Wide network	Quality varies	HIGH
TaskRabbit	Platform	Consumers/SMB	$50-150/hr	Fast matching	Not trade-specific	MEDIUM
Puls	Tech-enabled	Apartments	$150-400/visit	Appliance focus	Limited scope	MEDIUM
Homeaglow	Platform	Residential	$100-250/hr	Cleaning + repair	Not commercial	LOW
Serviz	Platform	Homeowners	Flat $150-500	Flat rate	Limited SF presence	LOW
AppFolio	Property Mgmt	Property Managers	Subscription	Integrated	Not on-demand	MEDIUM
Buildium	Property Mgmt	Small-mid PMs	Subscription	All-in-one	Limited dispatch	MEDIUM
Entrata	Enterprise	Large PMs	$3-8/unit/mo	Full suite	Expensive	LOW

Market Pricing

SF service rates by category and contract tier

Service	Low End	Market Rate	Premium	After Hours
HVAC Diagnostic	$150	$250-350	$450+	1.5-2x
HVAC Repair (minor)	$200	$400-600	$800+	1.5-2x
HVAC Replacement	$3,500	$5,000-7,500	$10,000+	N/A
Plumbing Diagnostic	$100	$175-250	$400+	1.5-2x
Leak Repair (minor)	$150	$300-500	$800+	1.5x
Water Heater Replace	$1,000	$1,500-2,500	$4,000+	N/A
Electrical Diagnostic	$125	$200-300	$500+	1.5-2x
Panel Upgrade	$1,500	$3,000-5,000	$8,000+	N/A
Appliance Diagnostic	$80	$125-200	$350+	1.5x
Make-Ready (1BR)	$800	$1,500-2,500	$4,000+	N/A
Lock Change	$75	$125-200	$400+	2x
Hourly Handyman	$75/hr	$125-175/hr	$250+/hr	1.5-2x
Emergency Call	$200/hr	$300-450/hr	$600+/hr	Base rate

Contract Tier Pricing

PM Company	Monthly Rev	Job Revenue	Labor Cost	Margin
RentSFNow	$35,600	$2247	$0	NaN%
Mosser Companies	$28,400	$396	$0	NaN%
Apex Property Mgmt	$15,200	$860	$0	NaN%
Trinity Management	$9,200	$1042	$0	NaN%
BLDG Management	$6,800	$166	$0	NaN%
JC DeNiro & Assoc	$4,800	$366	$0	NaN%

Zip Code Analysis

SF territory density and demand mapping

Zip	Neighborhood	Tier	Building Age	Density	Demand	Units
94102	Tenderloin	TIER 1	80-120 yrs	Very High	Very High	~15,000
94103	SOMA/Mid-Market	TIER 1	50-100 yrs	High	High	~12,000
94109	Nob Hill/Russian Hill	TIER 1	60-100 yrs	High	High	~18,000
94110	Mission District	TIER 1	70-100 yrs	High	Very High	~14,000
94105	South Beach	TIER 2	10-30 yrs	Very High	Medium	~8,000
94107	SOMA/Mission Bay	TIER 2	10-40 yrs	High	Medium	~10,000
94115	Western Addition	TIER 2	70-100 yrs	High	High	~11,000
94112	Ingleside	TIER 2	60-80 yrs	Medium	Medium	~9,000
94121	Richmond District	TIER 3	70-100 yrs	Medium	Medium	~8,000
94123	Marina/Cow Hollow	TIER 2	60-100 yrs	High	Medium	~10,000

Command Architecture

14 domains, 50+ operational commands

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Select a domain above to view command specification

Data Model

Property

Address, units, year built, SLA tier, territory

Unit

Unit number, resident, lease, maintenance history

Job

Category, priority, status, assigned tech, SLA, cost

Technician

Skills, certifications, ratings, availability, location

Contract

PM company, pricing tier, SLA terms, health score

Territory

Zone polygon, density score, competitor presence

Event

Timestamp, actor, command, audit trail

Invoice

Job ID, cost breakdown, markup, status, payment