CW
Claw Work SF Dispatch Operations

Operations Overview

Live
59.1%
SLA Compliance
1 breaches
3
Jobs Today
$0 revenue
$90,800
Monthly Revenue
5 contracts
1/2/3
Technicians
working / available / en route

Territory Scores

ZoneZipScoreTierUnitsAgeComplaintsCompetitors
Tenderloin94102 55 tier3128 10683.306
Nob Hill / Russian Hill94109 40 tier372 54100.006
South Beach94105 38 tier3200 5650.006
SOMA / Mid-Market94103 38 tier358 61100.006
Mission District94110 35 tier344 71100.006
Richmond District94121 11 tier30 560.006
Western Addition94115 11 tier30 560.006
SOMA / Mission Bay94107 11 tier30 560.006

Technician Status

Priya Nguyenworking
4.90 rating · 102 completed
Plumbing, Water Heater, Gas
Aisha Williamsavailable
4.80 rating · 31 completed
Electrical, HVAC
Marcus Johnsonavailable
4.70 rating · 28 completed
HVAC, Electrical, General
Diego Rodriguezen route
4.60 rating · 189 completed
Appliance, Locks, General
James Leeen route
4.50 rating · 210 completed
General, Paint, Drywall
Sarah Kimen route
4.50 rating · 22 completed
Plumbing, General, Water Heater

Economic Analysis

Live
0.0%
Avg Margin
Across all categories
$0
Total Revenue
0 completed jobs
$0
Avg Job Value
Per completed job
0m
Avg Duration
Per completed job

Revenue by Category

CategoryJobsRevenueAvg ValueMargin
plumbing$0$0 0.0%
hvac$0$0 0.0%
appliance$0$0 0.0%
electrical$0$0 0.0%
locks$0$0 0.0%

Contract Health

Live
94
RentSFNow
LOW RISK
100
Mosser Companies
LOW RISK
98
Apex Property Mgmt
LOW RISK
100
BLDG Management
LOW RISK

Contract Details

PM CompanyHealthSLA ComplianceAvg ResponseCallback RateMarginRisk
RentSFNow 94 0% 0m 0% 0.0% LOW
Mosser Companies 100 0% 0m 0% 0.0% LOW
Apex Property Mgmt 98 0% 0m 0% 0.0% LOW
BLDG Management 100 0% 0m 0% 0.0% LOW
JC DeNiro & Assoc 100 0% 0m 0% 0.0% LOW

SLA Risk

Live
CRITICALOVERDUE by 16h

electrical — Outlet sparking in unit 2A. Resident says saw sparks when plugging in lamp. Need

UnknownMarcus Johnsonurgent
HIGH11m left

hvac — Heater not working in multiple units - residents complaining of cold. Building b

UnknownMarcus Johnsonurgent
HIGH11m left

locks — Tenant move-out, need lock rekey for unit 12C. New tenant moving in Friday.

UnknownDiego Rodrigueznormal

Active Jobs

Live
Created normal electrical

Flickering lights lobby

789 Mission St
SLA: No SLA
Created normal plumbing

Clogged drain unit 12A

456 Market St
SLA: No SLA
Created urgent plumbing

Leaky faucet unit 4B

123 Civic Center Blvd
SLA: No SLA
Dispatched normal plumbing / faucet_leak

Leaky faucet in unit 8A. Dripping sound reported by resident.

1050 North Point St, San Francisco, CASarah Kim
SLA: No SLA
Dispatched urgent electrical / outlet_spark

Outlet sparking in unit 2A. Resident says saw sparks when plugging in lamp. Needs immediate attention.

135 Jones St, San Francisco, CAMarcus Johnson
SLA: 5/12/2026, 8:51:01 PM OVERDUE
En Route normal locks / lock_change

Tenant move-out, need lock rekey for unit 12C. New tenant moving in Friday.

1050 North Point St, San Francisco, CADiego Rodriguez
SLA: 5/13/2026, 12:51:01 PM 11m left
Dispatched urgent hvac / heater_failure

Heater not working in multiple units - residents complaining of cold. Building built 1955, forced air system.

2233 Valencia St, San Francisco, CAMarcus Johnson
SLA: 5/13/2026, 12:51:01 PM 11m left
On Hold normal appliance / garbage_disposal

Dishwasher not draining - unit 4B, callback from previous repair

2233 Valencia St, San Francisco, CADiego Rodriguez
SLA: No SLA
Completed emergency plumbing / burst_pipe

Burst pipe in unit 4B - water flooding hallway. Resident reports water coming through ceiling from unit above.

135 Jones St, San Francisco, CASarah Kim
SLA: 5/12/2026, 4:51:01 PM
Completed emergency plumbing / sewer

Sewer backup in basement - emergency response

135 Jones St, San Francisco, CAMarcus Johnson
SLA: 5/12/2026, 11:16:55 AM
Completed normal appliance / dishwasher_leak

Dishwasher leaking in unit 3A. Not emergency but needs repair within 48 hours.

890 Mission St, San Francisco, CAMarcus Johnson
SLA: 5/14/2026, 12:51:01 PM
Completed normal appliance / dishwasher

Dishwasher not draining - unit 8B

456 Market StSarah Kim
SLA: No SLA
Completed normal plumbing / toilet_repair

Running toilet in unit 1C. Flapper valve replacement needed.

450 Turk St, San Francisco, CAPriya Nguyen
SLA: 5/11/2026, 12:51:01 PM
Completed urgent plumbing / leak

Burst pipe under kitchen sink - unit 3A

135 Jones St, San Francisco, CAMarcus Johnson
SLA: 5/11/2026, 7:14:58 AM
Completed normal hvac / ac_maintenance

Annual AC maintenance for units 5A, 5B, 5C. Filter replacement and coolant check.

890 Mission St, San Francisco, CAAisha Williams
SLA: 5/10/2026, 12:51:01 PM
Completed normal plumbing / drain

Slow drain bathroom - unit 7C

123 Civic Center BlvdAisha Williams
SLA: 5/10/2026, 7:14:58 AM
Completed normal electrical / outlet

Outlet sparking in kitchen - unit 5D

1050 North Point St, San Francisco, CAAisha Williams
SLA: 5/8/2026, 7:14:58 AM
Completed urgent hvac / heating

Heating out in unit 5A - resident freezing

450 Turk St, San Francisco, CADiego Rodriguez
SLA: 5/4/2026, 3:16:55 PM
Completed normal electrical / panel

Electrical panel tripping - unit 3C

1050 North Point St, San Francisco, CAAisha Williams
SLA: 5/4/2026, 7:16:55 AM
Completed normal plumbing / maintenance

Annual pipe inspection - building 4

2233 Valencia St, San Francisco, CAJames Lee
SLA: 5/4/2026, 7:16:55 AM
Completed urgent appliance / stove

Gas stove won ignite - callback from 2 weeks ago

890 Mission St, San Francisco, CASarah Kim
SLA: 4/29/2026, 7:16:55 PM
Completed normal hvac / filter

HVAC filter replacement - quarterly maintenance unit 10A

456 Market StPriya Nguyen
SLA: 5/1/2026, 7:16:55 AM

Invoices

Auto-generated on completion
IDJobCategoryAmountLaborMaterialsMarkupTotalStatusDue
59f76c8e Burst pipe in unit 4B - water flooding hplumbing $195.00$120.00 $35.00$29.25 $224.25 draft 6/11/2026

Territory Intelligence

SF maintenance demand heatmap

New Developments

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Competitor Intelligence

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Market Pricing

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Zip Code Analysis

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Command Architecture

14 domains, 50+ operational commands
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Data Model

Property

Address, units, year built, SLA tier, territory

Unit

Unit number, resident, lease, maintenance history

Job

Category, priority, status, assigned tech, SLA, cost

Technician

Skills, certifications, ratings, availability, location

Contract

PM company, pricing tier, SLA terms, health score

Territory

Zone polygon, density score, competitor presence

Event

Timestamp, actor, command, audit trail

Invoice

Job ID, cost breakdown, markup, status, payment